“Manj conducted a series of coaching sessions for our national contact centres’ leadership team with a view to our organisation being even more customer focused. The result was that the coaching injected a renewed energy, vibrancy and desire to provide excellence for our customer experience. This further resulted in a significant reduction in the number of customer complaints.”
Libby Barr, Director Consumer Sales, British Telecom
Manj provides tailored coaching sessions for any sized team from the boardroom to the factory or trading room floor.
Below are some examples:
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